Contact Us
Our team of professionals are happy to assist you with any questions or concerns that you may have.
In the event of trauma, severe pain, or other medical emergency, please have someone take you to an Emergency Room for immediate care.
Appointment schedulers
Thank you for trusting The Retina Institute with your eye care. Please contact our office at 314-367-1181 or 1-800-888-0011 to schedule an appointment.
If you need to reach your physician, one of our vision care professionals will be happy to assist you. Questions and messages will be relayed to your doctor in a prompt and effective manner.
patient accounts representatives
Should you have any questions or require assistance with your account, please contact our Patient Accounts Department at 314-367-1181. Our department hours are Monday through Friday, 8:00 am to 4:30 pm. Our FAX number is 314.962.3420. The billing email address is statements@rc-stl.com.
It is the policy of The Retina Institute that your co-payment is collected upon your arrival. Self-pay patients or those with high out-of-pocket insurance plans are required to make a $300.00 deposit upon arrival or have a credit card on file.
We accept MasterCard, Visa, Discover, American Express, checks and money orders. WE DO NOT ACCEPT CASH. You may also may pay your bill online by clicking the "Pay My Bill" link on this website. You can also pay your bill at any of our service locations.
It is your responsibility to obtain authorization from your Primary Care Physician (PCP). If your insurance plan requires a referral or authorization your PCP, please have your PCP fax (314-968-5117) your referral to our office prior to your visit. Your retina specialist cannot see you without the referral.
surgery schedulers
Should you have any questions or require assistance with scheduling your surgery, please contact one of our coordinators. Our department hours are Monday through Friday, 8:00 am to 4:30 pm. Our FAX number is 314.962.3181. You may also contact our schedulers are allsurgeryscheduling@rc-stl.com